Refunds & Cancellation
We want you to be happy. It's that simple.
30-Day Money-Back Guarantee
You can request a refund of your first paid subscription charge or your one permitted Copycat Lifetime Pass purchase within 30 days after that charge, including if you previously subscribed. A full Lifetime Pass refund ends that entitlement. We may refuse duplicate requests for the same purchase, fraud, or abuse. This guarantee does not limit mandatory consumer rights.
How to Request a Refund
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1
Email us
Send a message to [email protected]
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2
Include your details
Your account email and purchase date
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3
Wait for confirmation
We review the request and submit eligible refunds through our payment provider. Approval and timing vary by payment method.
Canceling Your Trial or Subscription
You can cancel at any time from your account settings. Canceling billing, requesting a refund, and deleting your account are separate actions:
- You'll retain access until the end of your trial or current billing period
- Your plan will not renew after that access period ends
- Cancellation does not automatically refund a paid billing period
- Deleting an account with an active Copycat Cafe subscription cancels billing immediately, ends access now, and irreversibly deletes the account data; it never requests or issues a refund
Copycat Cafe Limited
Registered in Cyprus: HE 490235
Registered office: Arch. Makariou III, 56E, 2107, Nicosia, Cyprus
Email: [email protected]
Questions about refunds? Contact us