Refunds & Cancellation Policy

30-Day Money-Back Guarantee

You can request a refund of your first paid subscription charge or your one permitted Copycat Lifetime Pass purchase within 30 days after that charge, including if you previously subscribed. A full Lifetime Pass refund ends that entitlement. We may refuse duplicate requests for the same purchase, fraud, or abuse. This guarantee does not limit mandatory consumer rights.

1 How to Request a Refund

Email us

Send a message to [email protected]

Include your details

Your account email and purchase date

Wait for confirmation

We review the request and submit eligible refunds through our payment provider. Approval and timing vary by payment method.

2 Canceling Your Trial or Subscription

You can cancel at any time from your account settings. Canceling billing, requesting a refund, and deleting your account are separate actions:

You'll retain access until the end of your trial or current billing period
Your plan will not renew after that access period ends
Cancellation does not automatically refund a paid billing period
Deleting an account with an active Copycat Cafe subscription cancels billing immediately, ends access now, and irreversibly deletes the account data; it never requests or issues a refund